FAQs

Orders & Shipping

1. How long does shipping take?

- Standard Shipping: 7-14 business days after processing.

- Expedited Shipping: Available at checkout for faster delivery.

2. How do I select expedited shipping?

- At checkout, choose Expedited Shipping for a faster turnaround. Expedited orders prioritize both production and delivery.

3. Where do you ship?

- We ship worldwide, with a few exceptions due to carrier restrictions.

4. Will my items arrive together?

- Some products may ship separately based on production times and fulfillment locations. Each package will have its own tracking number.

Returns & Refunds

1. Can I return or exchange my item?

- Yes! We accept returns within 30 days, provided the item is unused and in its original condition. Custom or personalized items are non-returnable unless defective.

2. How long does it take to receive my refund?

- Once we receive your return, please allow 5-10 business days for processing. Your bank may take an additional 3-5 business days to reflect the refund.

3. My item arrived damaged—what should I do?

- Contact us within 7 days of delivery at [Insert support email] with photos, and we’ll send a replacement.

Payments & Discounts

1. What payment methods do you accept?

- We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.

2. Do you offer free shipping?

- Yes! We offer free standard shipping on orders over $75 for a limited time. Once this promotion ends, our standard free shipping threshold may be adjusted.

3. Can I use multiple discount codes?

- Only one discount code can be applied per order.

Products & Sizing

1. How do I know what size to order?

- Each product page includes a size chart for accurate measurements. If unsure, size up for a looser fit.

2. Are your products sustainable?

- We focus on high-quality, made-to-order production to reduce waste and ensure better quality apparel.

Still have questions?